E-commerce website platform

Project background

With the continuous development of global informatization, the original simple website of enterprise has lagged behind. Now, the network information has penetrated into every corner of people's living, and most of people need interactive network operation service functions which is more convenient and factual.

For an electronic business sites, people are already not satisfied with the simple enterprise information. People are seeking interactive communication and indoor shopping on the websites instead. Express their own opinions and demanded services, and lodge a complaint. And through the interactive operation of website to consult products and get corresponding feedback and technical support services. Establishing a practical, appropriate and interactive business service platform has great significance.

Our services

E-commerce website construction can be divided into three stages:

1.Enterprise image

Establish enterprise's brand image in the industry using the internet, and publish enterprise dynamics and industry information. The users can search enterprise's products through the internet. It has the following functions:

• –Introductory information of static message
• –Simple information publishing function
• –Information collection
• –Information processing: all the operations have access control, and it can be modified by the administrator
• –Enterprise architecture information: mainly about the functions and addresses of each branch office
• –Complete background system management

2. Customer service

It can implement online communication, and increase the communication channels with the customers to make the websites become windows for customer service. People can do all kinds of products consulting, feedback, complaints, technical supporting and downloading through Internet. It has the functions below:

• –Enterprise dynamic information and news releasing system
• –Online consulting, feedback and complaints system
• –Online survey system
• –Online information query system
• –Related download service system
• –BBS system
• –Member system
• –The powerful comprehensive background management system

3. The application of e-commerce

The ultimate goal of E-commerce development is realizing online transactions, enterprise information's office automation, integrated information platform facing decision support of enterprise. Therefore, after the first and second stage of enterprise website construction, building a powerful and multi-application information system with safety, reliability, generality and integrity is especially important. The third stage mainly realize the following expansion application functions (different enterprises using different business application systems) :

• –Product release and display systems;
• –Human resource systems;
• –Online shopping cart and order systems;
• –Order processing systems;
• –Customer orders' inquiry systems;
• –Auction systems;
• –Exchange information with the enterprise ERP system (such as inventory).

Customer benefits

E-commerce with online trading and customer service as the core to improve the efficiency and scope of business, reduce the human resource and operation cost is important to promote enterprise's informatization.

Information network is growing as "the fourth media" and it will become the main information provider. Therefore, take the opportunity to implement enterprise e-commerce will improve enterprises' information construction, product selling and human resources? control. This will deliver enterprise's publicity in the industry and information resources excellently and improve informatization development of enterprise.